BigSprinkler.com is committed to providing our customers with quality irrigation products. If at any time a product falls short of your expectations due to defective workmanship or materials, the following will apply. LIMITED WARRANTY AND REMEDY: WARRANTY BigSprinkler.com warrants to the original purchaser only of the products described in the face hereof as of the date of the original invoice, that the product is merchantable and free from defects in material and workmanship. Warranty shall be provided by the original manufacturer of products sold on BigSprinkler.com for the length of time specified by the manufacturer of the given product. REMEDY If BigSprinkler.com determines that the above warranty was breached with respect to any part or component provided by the manufacturer of the product (and if all conditions set forth below have been satisfied) then, BigSprinkler.com will (at BigSprinkler.com's option) provide purchaser a refund of the purchase price less the freight costs to or from the customer, or provide a replacement product of the same kind. All remedies provided herein are for goods only, no labor or freight allowance for return goods is implied. This warranty extends only to the original purchaser of products purchased from BigSprinkler.com. CONDITIONS TO ENFORCEABILITY AND CLAIMS: 1. Product has been maintained and operated within the guidelines outlined in the manufacturer's product guide and maintenance manual. 2. Product warranty shall be considered void if any component or function of the equipment has been altered in any form other than what has been provided or intended by the original product manufacturer. 3. Any return must be submitted on form provided by BigSprinkler.com in writing immediately and in no event longer than 20 days from occurrence. You can reach our sales department through the "contact us" form on our website should such an event occur. 4. Purchaser must return all goods within 30 days of BigSprinkler.com’s authorization date, that have been determined by BigSprinkler.com to be defective to the Purchaser with Purchaser being responsible for freight. LIMITATIONS: BigSprinkler.com or its affiliates shall not be liable for any incidental or consequential damages (including but not limited to, damages for injury to the person, property or lost turf, crops or profits) by reason of any defect in the products sold or its manufacture, design, or function.